Tuesday, October 22, 2013

Tech Tip Of The Day -- External Drive Not Recognized

This happens whether you want it to or not. You go to plug in a external drive (USB or ext hard drive) and the computer doesn't recognize the drive. Here are some steps to get the drive to appear in the Windows Explorer. First check and see if the drive shows up in the Disk Management. Just because the drive doesn't appear in the explorer doesn't mean it is defective.

Windows Key + R type diskmgmt.msc press Enter to open Disk Management window. This window will show you all the drives connected to your computer. If you see the external drive in the list you can right click and select Change Letter and Paths, then select a Drive letter that is not already in use by your computer. If this step allows you to see the usb drive or external hard drive then you have fixed the problem.

If the drive still isn't recognized by your computer even after selecting another USB hub the drive might have gone bad itself. Check to see if you can get the drive to work on another computer before junking the drive.

Also check under the Device Manager to see if the drive is recognized if the above step doesn't work. Windows Key + R type dvmgmt.msc to open the Device Manager. Look under Disk drives and check for any devices with a yellow exclamation mark next to them. Check the properties to get a detailed explanation of the error then you can use Google or the search engine of your choice to fix the problem.

At a last resort I would suggest partitioning or reformatting the hard drive. I would due this since whatever is stored on the drive will be deleted during the format.

No comments:

Post a Comment